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Money-Back Guarantee
Top : Pre-Sales Information

Article ID: 000012
Rating: 5.0 / 5.0 (3 votes)
Views: 5226

Problem
What are the terms of your money-back guarantee?

Solution
We offer a 30-day money back guarantee on all hosting plans. Simply close your hosting account within 30 days, and we will refund your payment, whether monthly or annual.

Note the following important exceptions to this policy:
  • No refunds are available after 30 days.
  • No refunds are available for domain name or SSL certificate purchases.
  • No refunds are available if you have violated our terms of service in any way. This includes hacking, spamming, fraud, etc.

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